--- title: "MSSP Perth | 24/7 SOC & Managed Security | StartCloud" description: "Perth-based managed security services: 24/7 SOC monitoring, threat detection and response, Essential Eight and compliance reporting for Australian SMEs." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": [ "LocalBusiness", "ProfessionalService" ], "@id": "https://startcloud.au/#business", "name": "StartCloud", "legalName": "Start Technologies Pty Ltd", "alternateName": "StartCloud Australia", "identifier": { "@type": "PropertyValue", "propertyID": "ABN", "value": "17 676 121 449" }, "slogan": "Go Beyond", "description": "StartCloud is Perth's cybersecurity-first AI MSP: managed IT, Essential Eight security, Microsoft 365 and cloud, networking, and practical AI for Australian businesses with 5 to 50 staff.", "url": "https://startcloud.au", "logo": "https://startcloud.au/og-image.png", "image": "https://startcloud.au/og-image.png", "telephone": "+61862850001", "email": "web@startcloud.com.au", "priceRange": "$$", "currenciesAccepted": "AUD", "paymentAccepted": "Invoice", "foundingDate": "2023", "contactPoint": { "@type": "ContactPoint", "telephone": "+61862850001", "contactType": "customer service", "areaServed": "AU", "availableLanguage": "English" }, "address": { "@type": "PostalAddress", "streetAddress": "Ground Floor West, 6 Gibberd Road", "addressLocality": "Balcatta", "addressRegion": "WA", "postalCode": "6021", "addressCountry": "AU" }, "geo": { "@type": "GeoCoordinates", "latitude": -31.8648813, "longitude": 115.8095638 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "07:00", "closes": "16:30", "description": "General support hours" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "00:00", "closes": "23:59", "description": "Security Operations Centre (SOC) with 24/7/365 threat monitoring" } ], "areaServed": [ { "@type": "City", "name": "Perth" }, { "@type": "State", "name": "Western Australia" }, { "@type": "Country", "name": "Australia" } ], "serviceArea": { "@type": "GeoCircle", "geoMidpoint": { "@type": "GeoCoordinates", "latitude": -31.8648813, "longitude": 115.8095638 }, "geoRadius": "50000" }, "knowsAbout": [ "Cybersecurity", "Managed Security Services", "Essential Eight", "Microsoft 365", "Microsoft Azure", "IT Support", "Network Security", "Disaster Recovery", "Compliance Management", "Microsoft Copilot", "AI Readiness", "AI Governance", "AI Agent Development" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "IT and Cybersecurity Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Cybersecurity Services", "url": "https://startcloud.au/cybersecurity" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Managed IT Services and Support", "url": "https://startcloud.au/technology" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Microsoft 365 and Cloud Solutions", "url": "https://startcloud.au/cloud" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Managed Networking", "url": "https://startcloud.au/networking" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI and Automation", "url": "https://startcloud.au/ai" } } ] }, "sameAs": [ "https://www.linkedin.com/company/startcloudau", "https://www.facebook.com/startcloudaus/", "https://www.cloudtango.net/providers/12375/startcloud", "https://clutch.co/profile/startcloud", "https://abr.business.gov.au/ABN/View?abn=17676121449", "https://www.yellowpages.com.au/balcatta-wa/bpp/startcloud-581735301", "https://www.truelocal.com.au/balcatta-wa/tlp/startcloud-581735301", "https://www.google.com/maps/place/StartCloud/@-31.8648767,115.8069889,739m/data=!3m2!1e3!4b1!4m6!3m5!1s0x2a32a5b5d9e864b5:0x9f02690968f0e50c!8m2!3d-31.8648813!4d115.8095638!16s%2Fg%2F11vzbgtytj" ] }, [ { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://startcloud.au/" }, { "@type": "ListItem", "position": 2, "name": "Cybersecurity", "item": "https://startcloud.au/cybersecurity" }, { "@type": "ListItem", "position": 3, "name": "MSSP", "item": "https://startcloud.au/cybersecurity/mssp" } ] }, { "@context": "https://schema.org", "@type": "WebPage", "url": "https://startcloud.au/cybersecurity/mssp", "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "#mssp-hero h1", "#mssp-hero p", "#mssp-what h2", "#mssp-what p", "#mssp-included h2" ] } } ], { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What does a managed security service provider actually do?", "acceptedAnswer": { "@type": "Answer", "text": "An MSSP runs the security side of your business for you. That means watching your systems around the clock for signs of attack, investigating anything that looks wrong, shutting it down before it spreads, and keeping the controls that protect you properly configured. You get a security team without hiring one." } }, { "@type": "Question", "name": "What is the difference between an MSP and an MSSP?", "acceptedAnswer": { "@type": "Answer", "text": "An MSP keeps your technology working: the helpdesk, the laptops, the email, the day to day. An MSSP keeps it defended: monitoring, threat detection, incident response, and compliance. Plenty of providers do the first and call it security. We do both, and we keep them separate so neither gets squeezed out when things get busy." } }, { "@type": "Question", "name": "Do you monitor around the clock, or only in business hours?", "acceptedAnswer": { "@type": "Answer", "text": "Around the clock. Attacks do not wait for Monday morning, and the quiet hours are exactly when attackers prefer to move. Our security operations centre watches continuously, every day of the year." } }, { "@type": "Question", "name": "What happens when something is detected out of hours?", "acceptedAnswer": { "@type": "Answer", "text": "An analyst picks it up straight away and investigates. If it needs containing, we contain it there and then rather than waiting for you to answer the phone. You get told what happened, what we did, and what it means for you, in plain English rather than alert codes." } }, { "@type": "Question", "name": "Can you work alongside our existing IT team or provider?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, and that is a common arrangement. Your current team keeps doing what it does well and we sit alongside as the security layer. It is the same idea as our co-managed IT service, just focused on defence." } }, { "@type": "Question", "name": "Will this help with cyber insurance and client questionnaires?", "acceptedAnswer": { "@type": "Answer", "text": "It should. Insurers and enterprise clients now ask for evidence of the controls we put in place, particularly multi-factor authentication, patching, backups and monitoring. We keep the documentation current so that when a renewal or a supplier questionnaire lands, the answers already exist." } } ] } ] --- [![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth")](/ "StartCloud | Managed IT Services Perth") - Cybersecurity - AI Solutions - Cloud - Technology - Networking - Explore [Contact Us](/contact "Contact StartCloud, Perth IT Support") Open menu Overview What Is MSSP? Why You Need It What's Included Results Why StartCloud StartCloud's Managed Security Service Provider (MSSP) offering delivers 24/7 security monitoring, threat detection and response, endpoint protection, email security, vulnerability management, security awareness training, and compliance reporting for Australian SMBs. The service includes a dedicated security operations centre with human analysts, not just automated alerts. 1. [Home](/) 3. [Cybersecurity](/cybersecurity) 5. Managed Security Services Managed Security Services # Managed Security Services (MSSP) for Australian Businesses Your security team, always on. Expert-led security operations, threat monitoring, and incident response so you can focus on running your business. Enterprise-grade protection, sized right for Australian SMBs. We handle the complexity so you don't have to. [Get MSSP Protection](/contact)[Talk to an Expert](/contact) The Basics ## What Is a Managed Security Service Provider? Think of us as your outsourced security department: expert analysts and engineers who become an extension of your team, managing your security so you can focus on growth. ### 24/7 Monitoring We watch your environment around the clock: endpoints, cloud, email, and network. Threats don't keep business hours, and neither do we. ### Threat Response When threats emerge, our team acts immediately to contain and neutralise. We don't just alert you, we take action. ### Security Management Ongoing management of your security tools, policies, and compliance requirements. Expert oversight without the overhead. Why It Matters ## The Challenge of Modern Security Security isn't optional, but doing it well requires resources most SMBs don't have. ### Cyber Attacks Are Constant Australian businesses face 60,000+ cyber incidents annually. SMBs are the primary target because attackers know defences are often weaker. ### Internal Teams Are Stretched Your IT team can't do it all. Security requires dedicated, specialist expertise that's increasingly hard to hire and retain. ### Compliance Is Complex Essential Eight, ISO 27001, privacy laws... staying compliant takes continuous effort and documentation most teams can't sustain. Comprehensive Protection ## What's Included in MSSP Complete security coverage, from monitoring and detection to training and compliance. Everything you need, managed by experts. 1 ### Security Operations Centre (SOC) 24/7/365 expert monitoring and real-time threat detection. Human analysts investigating every alert, not just automated responses. 2 ### Endpoint Protection Next-generation antivirus with EDR/XDR across all devices. Advanced threat detection that stops attacks before they spread. 3 ### Email Security Advanced phishing protection and business email compromise defence. Protect your team from the #1 attack vector. 4 ### Vulnerability Management Continuous scanning and prioritised remediation guidance. Know your weaknesses before attackers exploit them. 5 ### Security Awareness Training Regular training and simulated phishing to build human defences. Turn your team into your strongest security layer. 6 ### Compliance Reporting Essential Eight, ISO 27001, and regulatory compliance dashboards. Evidence-based reporting that satisfies auditors. Proven Results ## Security Performance That Delivers Real metrics from our managed security services protecting Australian businesses every day. < 15min Mean Time to Detect 99.9% Threat Detection Rate 24/7 Expert Coverage 100+ Businesses Protected [Start Your Protection](/contact) The StartCloud Difference ## Why Choose StartCloud MSSP? We're your security partner, not just another vendor. Local experts invested in your protection. ### Australian-Based Team Local security analysts who understand your business context and compliance requirements. Support that speaks your language. ### SMB-Focused Expertise Enterprise-grade security without the enterprise complexity or price tag. Right-sized protection for growing businesses. ### Proactive Partnership We don't just alert you, we act. Containment, remediation, and ongoing guidance to keep you protected. ### Vendor-Agnostic We partner with world-leading vendors to build the right security stack for you. Technology that fits your needs, not ours. ## Frequently Asked Questions Common questions about managed security services and how our SOC works. ### What does a managed security service provider actually do? ### What is the difference between an MSP and an MSSP? ### Do you monitor around the clock, or only in business hours? ### What happens when something is detected out of hours? ### Can you work alongside our existing IT team or provider? ### Will this help with cyber insurance and client questionnaires? ## Ready to Secure Your Business? Get enterprise-grade security without the enterprise complexity. Let's talk about how MSSP can protect your business. [Get MSSP Protection](/contact)[See How We Protect You](/cybersecurity/protection) ### Managed Security Services StartCloud provides comprehensive managed security services (MSSP) for Australian businesses. Our 24/7 security operations centre delivers enterprise-grade protection including threat monitoring, incident response, endpoint protection, and compliance reporting. ### Australian Cybersecurity Expertise As a trusted MSSP partner, we help SMBs achieve Essential Eight compliance, implement SOC as a service, and maintain robust security postures. Local security analysts, world-leading technology, proactive protection. ## Related pages - [24/7 security operations centre](/cybersecurity/soc) - [Essential Eight compliance](/cybersecurity/essential-eight) - [cyber protection](/cybersecurity/protection) - [vulnerability scanning](/cybersecurity/vulnerability-scanning) - [security awareness training](/cybersecurity/sat) - [cybersecurity services Perth](/cybersecurity-perth) ![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth") Cybersecurity-led IT for Australian businesses. We manage security, compliance, and modern IT environments, so risk is governed, not guessed. Ground Floor West, 6 Gibberd Road, Balcatta WA 6021 [08 6285 0001](tel:+61862850001 "Call StartCloud on 08 6285 0001") Serving Perth businesses from Balcatta, Western Australia. ![Microsoft Solutions Partner - Modern Work](/assets/microsoft-solutions-partner-DqvNMv91.png "Microsoft Solutions Partner: Modern Work") ### Services - [Cybersecurity](/cybersecurity "Cybersecurity Services Perth | StartCloud") - [AI Solutions](/ai "AI & Automation Services Perth | StartCloud") - [Cloud](/cloud "Cloud Services Perth | StartCloud") - [Technology](/technology "IT Services and Support | StartCloud") - [Networking](/networking "Business Networking Perth | StartCloud") - [Packages](/packages "IT Support Packages Perth | StartCloud") ### Company - [About](/about "About StartCloud, Perth IT Support Team") - [Company Facts](/facts "StartCloud Company Facts | Perth Cybersecurity-First AI MSP") - [Capability Statement](/capability-statement "Capability Statement | StartCloud") - [Resources](/resources "IT Resources & Guides | StartCloud Perth") - [Service Areas](/it-support-perth "IT Support Perth | StartCloud") - [Contact](/contact "Contact StartCloud, Perth IT Support") ### Locations - [All Service Areas](/locations "Perth IT Support Areas | StartCloud") - [IT Support Perth](/it-support-perth "IT Support Perth | StartCloud") - [Cybersecurity Perth](/cybersecurity-perth "Cybersecurity Perth | StartCloud") - [MSP Perth](/managed-service-provider-perth "Managed Service Provider Perth | StartCloud") - [Industries We Serve](/industries "IT Support by Industry Perth | StartCloud") © 2026 Start Technologies Pty Ltd trading as StartCloud. 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