--- title: "About StartCloud | Perth Cybersecurity & IT Experts" description: "Meet the StartCloud team. Perth-based cybersecurity and IT experts helping Australian businesses with honest advice, reliable support, and real results." lang: en json-ld: | { "@context": "https://schema.org", "@type": [ "LocalBusiness", "ProfessionalService" ], "@id": "https://startcloud.au/#business", "name": "StartCloud", "legalName": "Start Technologies Pty Ltd", "alternateName": "StartCloud Australia", "identifier": { "@type": "PropertyValue", "propertyID": "ABN", "value": "17 676 121 449" }, "slogan": "Go Beyond", "description": "StartCloud is Perth's cybersecurity-first AI MSP: managed IT, Essential Eight security, Microsoft 365 and cloud, networking, and practical AI for Australian businesses with 5 to 50 staff.", "url": "https://startcloud.au", "logo": "https://startcloud.au/og-image.png", "image": "https://startcloud.au/og-image.png", "telephone": "+61862850001", "email": "web@startcloud.com.au", "priceRange": "$$", "currenciesAccepted": "AUD", "paymentAccepted": "Invoice", "foundingDate": "2023", "contactPoint": { "@type": "ContactPoint", "telephone": "+61862850001", "contactType": "customer service", "areaServed": "AU", "availableLanguage": "English" }, "address": { "@type": "PostalAddress", "streetAddress": "Ground Floor West, 6 Gibberd Road", "addressLocality": "Balcatta", "addressRegion": "WA", "postalCode": "6021", "addressCountry": "AU" }, "geo": { "@type": "GeoCoordinates", "latitude": -31.8648813, "longitude": 115.8095638 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "07:00", "closes": "16:30", "description": "General support hours" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "00:00", "closes": "23:59", "description": "Security Operations Centre (SOC) with 24/7/365 threat monitoring" } ], "areaServed": [ { "@type": "City", "name": "Perth" }, { "@type": "State", "name": "Western Australia" }, { "@type": "Country", "name": "Australia" } ], "serviceArea": { "@type": "GeoCircle", "geoMidpoint": { "@type": "GeoCoordinates", "latitude": -31.8648813, "longitude": 115.8095638 }, "geoRadius": "50000" }, "knowsAbout": [ "Cybersecurity", "Managed Security Services", "Essential Eight", "Microsoft 365", "Microsoft Azure", "IT Support", "Network Security", "Disaster Recovery", "Compliance Management", "Microsoft Copilot", "AI Readiness", "AI Governance", "AI Agent Development" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "IT and Cybersecurity Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Cybersecurity Services", "url": "https://startcloud.au/cybersecurity" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Managed IT Services and Support", "url": "https://startcloud.au/technology" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Microsoft 365 and Cloud Solutions", "url": "https://startcloud.au/cloud" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Managed Networking", "url": "https://startcloud.au/networking" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI and Automation", "url": "https://startcloud.au/ai" } } ] }, "sameAs": [ "https://www.linkedin.com/company/startcloudau", "https://www.facebook.com/startcloudaus/", "https://www.cloudtango.net/providers/12375/startcloud", "https://clutch.co/profile/startcloud", "https://abr.business.gov.au/ABN/View?abn=17676121449", "https://www.yellowpages.com.au/balcatta-wa/bpp/startcloud-581735301", "https://www.truelocal.com.au/balcatta-wa/tlp/startcloud-581735301", "https://www.google.com/maps/place/StartCloud/@-31.8648767,115.8069889,739m/data=!3m2!1e3!4b1!4m6!3m5!1s0x2a32a5b5d9e864b5:0x9f02690968f0e50c!8m2!3d-31.8648813!4d115.8095638!16s%2Fg%2F11vzbgtytj" ] } --- [![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth")](/ "StartCloud | Managed IT Services Perth") - Cybersecurity - AI Solutions - Cloud - Technology - Networking - Explore [Contact Us](/contact "Contact StartCloud, Perth IT Support") Open menu About Mission Promise Values Certifications Testimonials Contact StartCloud is a Perth-based cybersecurity and IT services company serving Australian businesses. Founded with the belief that every business deserves enterprise-grade security without enterprise complexity. The team provides honest, jargon-free advice and hands-on technical support. StartCloud is a certified Microsoft Solutions Partner and ACSC-aligned provider. 1. [Home](/) 2. About About StartCloud # We Help Businesses Achieve Real Results We're not just another IT company. We're a Perth-based team of technology and security experts who genuinely care about helping Australian businesses thrive. No jargon, no runaround, just honest advice and reliable support. ## Our Mission Technology should make your life easier, not harder. That's why we focus on simplifying IT and communications for our clients, so you can focus on running your business. We're dedicated to delivering solutions that actually work. User-friendly tools, reliable systems, and support you can count on. It's that simple. ## What We Promise We take a people-first approach. That means real conversations, genuine relationships, and solutions tailored to your business, not a one-size-fits-all package. ### Our People A friendly team dedicated to your success. We take the time to understand your business and provide solutions that actually fit. ### Our Advice Straight-talking guidance you can trust. We explain things in plain English and help you make smart technology decisions. ### Our Response When something goes wrong, we're on it. Fast, reliable support that gets you back up and running without the runaround. ### Our Ability Years of experience delivering real results for WA businesses. We know what works and we make it happen. ## Why Perth Businesses Choose Us ### Security First Cybersecurity isn't an afterthought. It's built into everything we do. Your data and systems are protected from day one. ### Local Support We're based in Perth and we understand WA businesses. When you need us, we're here, not on the other side of the world. ### Real Results We measure success by your outcomes, not hours billed. If it's not working for you, it's not working for us. ## Where We're Located StartCloud is Perth-based, with our office at Ground Floor West, 6 Gibberd Road, Balcatta WA 6021. We provide on-site support across the Perth metropolitan area and remote services Australia-wide. Being based in Balcatta means we're centrally located in Perth's northern suburbs, with fast access to Osborne Park, Stirling, Joondalup, Malaga, and the Perth CBD. ## Certifications & Partnerships ![Microsoft Solutions Partner for Modern Work](/assets/microsoft-solutions-partner-DqvNMv91.png "Microsoft Solutions Partner: Modern Work") ### Microsoft Solutions Partner for Modern Work Certified by Microsoft for proven expertise in deploying and managing Microsoft 365, Teams, and Copilot for business. ![Australian Cyber Security Centre aligned provider](/assets/acsc-logo-BM1Rrm8A.svg "Australian Cyber Security Centre: StartCloud Certified Partner") ### ACSC-Aligned Provider All our cybersecurity services align with Australian Cyber Security Centre frameworks and recommendations. What Our Clients Say ## Trusted by Australian Businesses Real feedback from the people we work with every day. Google Review > "StartCloud has simplified the way we manage our subscriptions and services. Everything is organised in one place, helping us stay on top of renewals while keeping our business secure and up to date." Ana Carusi Google Review > "I can express our gratitude for your exceptional IT support throughout the year 2024. Thank you for being a reliable partner, and we look forward to continuing our collaboration in the following years." Fellipe Godinho Google Review > "StartCloud developed our website exactly as we asked and provide exceptional IT services! Highly recommend them to anyone looking for anything IT." Jake Barrett Google Review > "Alex, Jason, John and the team are solution providers. They provide a high quality and responsive service you can trust." Josh Tilley Google Review > "We have not been disappointed since we started working with StartCloud. There were no sales pitches for unnecessary services, just direct advise and transparent costs that makes life for an IT manager easy. On the rare occasion we have a query, the guys are always quick to respond and we often get a follow up from the owners to ensure everything is running smoothly." Will Lee ## Ready to chat? Whether you need IT support, security guidance, or just want to talk through your options, we're happy to help. [Get in Touch](/contact) ![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth") Cybersecurity-led IT for Australian businesses. We manage security, compliance, and modern IT environments, so risk is governed, not guessed. Ground Floor West, 6 Gibberd Road, Balcatta WA 6021 [08 6285 0001](tel:+61862850001 "Call StartCloud on 08 6285 0001") Serving Perth businesses from Balcatta, Western Australia. ![Microsoft Solutions Partner - Modern Work](/assets/microsoft-solutions-partner-DqvNMv91.png "Microsoft Solutions Partner: Modern Work") ### Services - [Cybersecurity](/cybersecurity "Cybersecurity Services Perth | StartCloud") - [AI Solutions](/ai "AI & Automation Services Perth | StartCloud") - [Cloud](/cloud "Cloud Services Perth | StartCloud") - [Technology](/technology "IT Services and Support | StartCloud") - [Networking](/networking "Business Networking Perth | StartCloud") - [Packages](/packages "IT Support Packages Perth | StartCloud") ### Company - [About](/about "About StartCloud, Perth IT Support Team") - [Company Facts](/facts "StartCloud Company Facts | Perth Cybersecurity-First AI MSP") - [Resources](/resources "IT Resources & Guides | StartCloud Perth") - [Service Areas](/it-support-perth "IT Support Perth | StartCloud") - [Contact](/contact "Contact StartCloud, Perth IT Support") ### Locations - [All Service Areas](/locations "Perth IT Support Areas | StartCloud") - [IT Support Perth](/it-support-perth "IT Support Perth | StartCloud") - [Cybersecurity Perth](/cybersecurity-perth "Cybersecurity Perth | StartCloud") - [MSP Perth](/managed-service-provider-perth "Managed Service Provider Perth | StartCloud") - [Industries We Serve](/industries "IT Support by Industry Perth | StartCloud") © 2026 Start Technologies Pty Ltd trading as StartCloud. All rights reserved. ABN 17 676 121 449 [](https://www.linkedin.com/company/startcloudau "StartCloud on LinkedIn")[](https://www.facebook.com/startcloudaus/ "StartCloud on Facebook")[](https://www.google.com/maps/place/StartCloud/@-31.8648767,115.8069889,739m/data=!3m2!1e3!4b1!4m6!3m5!1s0x2a32a5b5d9e864b5:0x9f02690968f0e50c!8m2!3d-31.8648813!4d115.8095638!16s%2Fg%2F11vzbgtytj "StartCloud on Google") [Terms of Service](/terms-of-service "Terms of Service | StartCloud")| [Privacy Policy](/privacy-policy "Privacy Policy | StartCloud")| [Modern Slavery Policy](/modern-slavery-policy "Modern Slavery Policy | StartCloud")| [Cookie Policy](/cookie-policy "Cookie Policy | StartCloud") StartCloud Assistant Online G'day! 👋 I'm the StartCloud Assistant. How can I help you today? Tell me about your servicesBook a discovery callI need IT support Find Your Solution