---
title: "Cookie Policy | StartCloud"
url: https://startcloud.au/cookie-policy
description: "How StartCloud uses cookies and local storage on our website. Essential, functional, and third-party cookies explained."
lang: en
---

# Cookie Policy

Last updated: 23 January 2026

## 1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to recognise your device and remember information about your visit, such as your preferences, settings, and how you use the website. This helps improve your experience and makes the website more useful to you.

Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" (deleted when you close your browser).

## 2. Cookies We Use

We use the following categories of cookies on our website:

| Category | Purpose |
| --- | --- |
| Essential | Required for the website to function properly. Cannot be disabled. |
| Functional | Remember your preferences and settings (e.g., theme choice). |
| Security | Help protect against fraud and abuse (e.g., reCAPTCHA). |

## 3. Essential Cookies

Essential cookies are necessary for the basic functionality of our website. Without these cookies, certain features would not work properly. These include:

- **Session cookies:** Maintain your session while you navigate between pages
- **Security cookies:** Help detect and prevent security risks
- **Load balancing cookies:** Distribute traffic to ensure the website remains available

These cookies do not store any personally identifiable information and are automatically deleted when you close your browser or shortly after your visit.

## 4. Functional Cookies

Functional cookies allow us to remember choices you make and provide enhanced, personalised features. These include:

- **Theme preference:** Remember whether you prefer light or dark mode (stored in localStorage as "startcloud-theme")
- **Form data:** Remember information you've entered in forms to save you time

If you disable these cookies, some features may not work as intended, but the core functionality of the website will remain available.

## 5. Third-Party Cookies

Our website may use cookies from third-party services to enhance functionality and security. These include:

### Google reCAPTCHA

We use Google reCAPTCHA on our contact forms to protect against spam and abuse. reCAPTCHA may set cookies to verify that you are a human visitor. Google's use of these cookies is governed by the Google Privacy Policy (https://policies.google.com/privacy).

### Hosting and Infrastructure

Our website hosting infrastructure may use cookies for load balancing and security purposes. These are essential for the secure operation of our website.

## 6. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from being set
- Set preferences for certain websites

Here's how to manage cookies in common browsers:

- **Chrome:** Settings → Privacy and Security → Cookies and other site data
- **Firefox:** Settings → Privacy & Security → Cookies and Site Data
- **Safari:** Preferences → Privacy → Manage Website Data
- **Edge:** Settings → Cookies and site permissions → Cookies and site data

Please note that blocking or deleting cookies may impact your experience on our website and limit the functionality available to you.

## 7. Local Storage

In addition to cookies, we may use browser local storage to store preferences locally on your device. Local storage is similar to cookies but can store larger amounts of data and remains until explicitly deleted.

We use local storage to remember your theme preference (light/dark mode). You can clear local storage through your browser's developer tools or settings.

## 8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies.

## 9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

**Start Technologies Pty Ltd trading as StartCloud**
Email: web@startcloud.com.au
Website: https://www.startcloud.com.au/

## Questions about this policy?

If you have any questions or concerns, please don't hesitate to contact us.

Contact us (https://startcloud.au/contact)

StartCloud assistant

Online

G'day! 👋 I'm the StartCloud assistant. How can I help you today?

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```