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We combine Starlink and managed internet with failover for connectivity, then deliver the same helpdesk and security monitoring to site staff as we do to head office." } }, { "@type": "Question", "name": "A major miner is asking us to prove our cyber security. Can you help?", "acceptedAnswer": { "@type": "Answer", "text": "This is one of the most common reasons mining contractors come to us. We assess your current security against the ACSC Essential Eight framework, close the gaps, and provide documentation you can hand to a client's procurement or compliance team." } }, { "@type": "Question", "name": "Do you support field devices, not just office computers?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We procure and manage rugged laptops and tablets suited to site conditions, and can set up mobile device management so field staff have secure access without carrying office-grade equipment." } }, { "@type": "Question", "name": "How is IT support different for a mining services company compared to a normal office?", "acceptedAnswer": { "@type": "Answer", "text": "The main differences are connectivity (sites are often outside normal internet coverage), device durability, and increasingly, security compliance requirements passed down from larger mining companies. We build our support around all three." } } ] }, { "@context": "https://schema.org", "@type": "WebPage", "url": "https://startcloud.au/it-support-mining-perth", "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "#loc-hero h1", "#loc-hero p", "#loc-services h2" ] } }, { "@context": "https://schema.org", "@type": "Service", "serviceType": "IT Support for Mining and Resources", "provider": { "@type": "Organization", "name": "StartCloud", "url": "https://startcloud.au" }, "areaServed": { "@type": "Place", "name": "Western Australia" }, "description": "Managed IT and cybersecurity for WA mining and resources companies, including remote site connectivity and Essential Eight compliance." } ] ] --- [![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth")](/ "StartCloud | Managed IT Services Perth") - Cybersecurity - AI Solutions - Cloud - Technology - Networking - Explore [Contact Us](/contact "Contact StartCloud, Perth IT Support") Open menu Overview Services Why Us Security Requirements Are Flowing Down the Supply Chain Testimonials FAQ Get Started StartCloud provides managed IT and cybersecurity services for Western Australian mining and resources companies, including exploration, contracting, and services businesses. Services include Starlink and remote site connectivity, Essential Eight compliance for tier-one supply chain requirements, rugged device procurement, and disaster recovery, delivered from a Perth-based team. - [Home](/) - [IT Support](/technology/it-support) - Mining & Resources IT Support for Mining & Resources # IT Support for Mining & Resources Mining and resources businesses run where the internet doesn't always reach, and increasingly need to prove their cybersecurity to clients further up the chain. StartCloud provides [remote site connectivity](/networking/starlink), Essential Eight-aligned security, and Perth-based support built for how WA resources companies actually operate. [Get a Free Security Assessment](/contact)[View Our Services](#loc-services) What We Offer ## IT Support for Exploration, Contracting & Resources [ ### Remote Site Connectivity Starlink and managed internet with failover, keeping exploration camps and remote sites online where the NBN doesn't reach. ](/networking/starlink)[ ### Cybersecurity & Essential Eight ACSC-aligned security to meet the compliance requirements major mining companies now flow down to contractors and suppliers. ](/cybersecurity/essential-eight)[ ### Rugged Device Procurement Laptops, tablets, and field devices sourced and configured for site conditions, not just office use. ](/technology/procurement)[ ### Backup & Disaster Recovery Protect tenement data, geological records, and site reporting with tested backups and a real recovery plan. ](/technology/disaster-recovery)[ ### Managed Security (MSSP) 24/7 monitoring across head office and remote sites, with a Perth-based team who understands WA resources operations. ](/cybersecurity/mssp)[ ### Microsoft 365 & Azure Cloud collaboration between office, camp, and field staff, deployed and secured by a certified Microsoft partner. ](/cloud) The StartCloud Difference ## Why WA Mining & Resources Businesses Choose StartCloud ### We Understand Remote WA Operations From the Pilbara to the Goldfields, we know that connectivity and support can't stop at the edge of the metro area. ### Built for Supply Chain Compliance Tier-one miners increasingly require contractors to demonstrate Essential Eight or equivalent security maturity. We help you meet that bar. ### Microsoft Solutions Partner Certified Microsoft Solutions Partner for Modern Work, managing Microsoft 365 and Azure for resources sector clients. ### Right-Sized for Contractors & Juniors Enterprise-grade IT and security without the enterprise budget, built for exploration companies and mining service contractors. ## Security Requirements Are Flowing Down the Supply Chain Major mining companies are under growing pressure to secure their supply chains, and that pressure is increasingly passed on to contractors, drilling companies, and exploration juniors. It's no longer unusual for a services contract to require evidence of cybersecurity controls before work even starts. StartCloud helps WA resources businesses get ahead of this. We assess your current security posture against the [ACSC Essential Eight framework](/cybersecurity/essential-eight), close the practical gaps, and give you documentation you can put in front of a client's procurement team with confidence, rather than scrambling when the request lands in your inbox. What Our Clients Say ## Trusted by Australian Businesses "StartCloud has simplified the way we manage our subscriptions and services. Everything is organised in one place, helping us stay on top of renewals while keeping our business secure and up to date." Ana Carusi "I can express our gratitude for your exceptional IT support throughout the year 2024. Thank you for being a reliable partner, and we look forward to continuing our collaboration in the following years." Fellipe Godinho "StartCloud developed our website exactly as we asked and provide exceptional IT services! Highly recommend them to anyone looking for anything IT." Jake Barrett "Alex, Jason, John and the team are solution providers. They provide a high quality and responsive service you can trust." Josh Tilley FAQ ## Frequently Asked Questions ### Can you provide IT support to a remote mine site, not just a Perth office? ### A major miner is asking us to prove our cyber security. Can you help? ### Do you support field devices, not just office computers? ### How is IT support different for a mining services company compared to a normal office? ## Get Your Site and Office Properly Connected and Secured Tell us about your operation, from a single Perth office to multiple remote sites, and we'll show you where the connectivity and security gaps are. [Get a Free Assessment](/contact) ### Related Topics IT support mining Perth IT support for mining companies cyber security mining WA remote site connectivity WA Starlink mining sites Essential Eight mining contractors IT support resources sector Perth mining company cyber security Australia ![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth") Cybersecurity-led IT for Australian businesses. We manage security, compliance, and modern IT environments, so risk is governed, not guessed. Ground Floor West, 6 Gibberd Road, Balcatta WA 6021 [08 6285 0001](tel:+61862850001 "Call StartCloud on 08 6285 0001") Serving Perth businesses from Balcatta, Western Australia. ![Microsoft Solutions Partner - Modern Work](/assets/microsoft-solutions-partner-DqvNMv91.png "Microsoft Solutions Partner: Modern Work") ### Services - [Cybersecurity](/cybersecurity "Cybersecurity Services Perth | StartCloud") - [AI Solutions](/ai "AI & Automation Services Perth | StartCloud") - [Cloud](/cloud "Cloud Services Perth | StartCloud") - [Technology](/technology "IT Services and Support | StartCloud") - [Networking](/networking "Business Networking Perth | StartCloud") - [Packages](/packages "IT Support Packages Perth | StartCloud") ### Company - [About](/about "About StartCloud, Perth IT Support Team") - [Company Facts](/facts "StartCloud Company Facts | Perth Cybersecurity-First AI MSP") - [Resources](/resources "IT Resources & Guides | StartCloud Perth") - [Service Areas](/it-support-perth "IT Support Perth | StartCloud") - [Contact](/contact "Contact StartCloud, Perth IT Support") ### Locations - [All Service Areas](/locations "Perth IT Support Areas | StartCloud") - [IT Support Perth](/it-support-perth "IT Support Perth | StartCloud") - [Cybersecurity Perth](/cybersecurity-perth "Cybersecurity Perth | StartCloud") - [MSP Perth](/managed-service-provider-perth "Managed Service Provider Perth | StartCloud") - [Industries We Serve](/industries "IT Support by Industry Perth | StartCloud") © 2026 Start Technologies Pty Ltd trading as StartCloud. 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