--- title: "What We Manage | Your Business IT Stack | StartCloud" description: "See the six layers of a typical Perth SME's technology stack and what StartCloud manages at each one, from endpoints to identity, network, cloud and SOC." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": [ "LocalBusiness", "ProfessionalService" ], "@id": "https://startcloud.au/#business", "name": "StartCloud", "legalName": "Start Technologies Pty Ltd", "alternateName": "StartCloud Australia", "identifier": { "@type": "PropertyValue", "propertyID": "ABN", "value": "17 676 121 449" }, "slogan": "Go Beyond", "description": "StartCloud is Perth's cybersecurity-first AI MSP: managed IT, Essential Eight security, Microsoft 365 and cloud, networking, and practical AI for Australian businesses with 5 to 50 staff.", "url": "https://startcloud.au", "logo": "https://startcloud.au/og-image.png", "image": "https://startcloud.au/og-image.png", "telephone": "+61862850001", "email": "web@startcloud.com.au", "priceRange": "$$", "currenciesAccepted": "AUD", "paymentAccepted": "Invoice", "foundingDate": "2023", "contactPoint": { "@type": "ContactPoint", "telephone": "+61862850001", "contactType": "customer service", "areaServed": "AU", "availableLanguage": "English" }, "address": { "@type": "PostalAddress", "streetAddress": "Ground Floor West, 6 Gibberd Road", "addressLocality": "Balcatta", "addressRegion": "WA", "postalCode": "6021", "addressCountry": "AU" }, "geo": { "@type": "GeoCoordinates", "latitude": -31.8648813, "longitude": 115.8095638 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "07:00", "closes": "16:30", "description": "General support hours" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "00:00", "closes": "23:59", "description": "Security Operations Centre (SOC) with 24/7/365 threat monitoring" } ], "areaServed": [ { "@type": "City", "name": "Perth" }, { "@type": "State", "name": "Western Australia" }, { "@type": "Country", "name": "Australia" } ], "serviceArea": { "@type": "GeoCircle", "geoMidpoint": { "@type": "GeoCoordinates", "latitude": -31.8648813, "longitude": 115.8095638 }, "geoRadius": "50000" }, "knowsAbout": [ "Cybersecurity", "Managed Security Services", "Essential Eight", "Microsoft 365", "Microsoft Azure", "IT Support", "Network Security", "Disaster Recovery", "Compliance Management", "Microsoft Copilot", "AI Readiness", "AI Governance", "AI Agent Development" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "IT and Cybersecurity Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Cybersecurity Services", "url": "https://startcloud.au/cybersecurity" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Managed IT Services and Support", "url": "https://startcloud.au/technology" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Microsoft 365 and Cloud Solutions", "url": "https://startcloud.au/cloud" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Managed Networking", "url": "https://startcloud.au/networking" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI and Automation", "url": "https://startcloud.au/ai" } } ] }, "sameAs": [ "https://www.linkedin.com/company/startcloudau", "https://www.facebook.com/startcloudaus/", "https://www.cloudtango.net/providers/12375/startcloud", "https://clutch.co/profile/startcloud", "https://abr.business.gov.au/ABN/View?abn=17676121449", "https://www.yellowpages.com.au/balcatta-wa/bpp/startcloud-581735301", "https://www.truelocal.com.au/balcatta-wa/tlp/startcloud-581735301", "https://www.google.com/maps/place/StartCloud/@-31.8648767,115.8069889,739m/data=!3m2!1e3!4b1!4m6!3m5!1s0x2a32a5b5d9e864b5:0x9f02690968f0e50c!8m2!3d-31.8648813!4d115.8095638!16s%2Fg%2F11vzbgtytj" ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Do you have to manage every layer to work with us?", "acceptedAnswer": { "@type": "Answer", "text": "No. Most Perth SMEs come to us covering some layers already. We are happy to slot in where you need us and hand back anything that is already working well." } }, { "@type": "Question", "name": "How do you know what a typical Perth SME stack looks like?", "acceptedAnswer": { "@type": "Answer", "text": "We support businesses across Perth from about 5 to 300 staff every day. The six layers on this page are the ones that consistently matter for that size of business, from professional services to construction, mining support, and healthcare." } }, { "@type": "Question", "name": "What happens at the layers you do not touch?", "acceptedAnswer": { "@type": "Answer", "text": "We are happy to work alongside existing providers or internal teams. Where handovers are involved, we document who owns what so nothing falls between the cracks." } }, { "@type": "Question", "name": "Where do we start if we are not sure what we have?", "acceptedAnswer": { "@type": "Answer", "text": "Book a short review. We will walk through the stack with you, flag what looks solid, and be honest about what has real risk sitting behind it." } } ] } ] --- [![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth")](/ "StartCloud | Managed IT Services Perth") - Cybersecurity - AI Solutions - Cloud - Technology - Networking - Explore [Contact Us](/contact "Contact StartCloud, Perth IT Support") Open menu Overview The stack How it works FAQ Get started 1. [Home](/) 2. What we manage Your stack, layer by layer # What StartCloud manages for your business Click through the six layers of a typical Perth SME's technology stack. See exactly what sits at each layer, what we manage, and why it matters. - 01 ### Users & Devices Laptops, phones, BYOD, remote workers Managed - 02 ### Endpoints Intune MDM, Defender for Endpoint, patching, hardening Managed - 03 ### Identity & Productivity Entra ID, Microsoft 365, Copilot, MFA, conditional access Managed - 04 ### Network Firewall, Wi-Fi, VPN, segmentation, internet Managed - 05 ### Cloud & Data Azure, SharePoint, OneDrive, data governance Managed - 06 ### Backup, SOC & Monitoring Immutable backups, 24/7 SOC, alerting, incident response Managed Layer 01 ### Users & Devices The people using your systems every day, on office desktops, laptops on the road, and personal phones checking email. #### What StartCloud manages - Onboarding and offboarding for every staff member - Device enrolment, tracking, and lifecycle management - Perth-based helpdesk for real human support - Standard operating environment across the team #### Why it matters for Perth SMEs Most breaches start at a user or device. Consistent setup and fast support keep small mistakes from becoming incidents. [IT support and helpdesk](/technology/it-support)[Talk to us](/contact) ### 01 Users & Devices The people using your systems every day, on office desktops, laptops on the road, and personal phones checking email. #### What StartCloud manages - Onboarding and offboarding for every staff member - Device enrolment, tracking, and lifecycle management - Perth-based helpdesk for real human support - Standard operating environment across the team Why it matters: Most breaches start at a user or device. Consistent setup and fast support keep small mistakes from becoming incidents. [IT support and helpdesk](/technology/it-support)[Talk to us](/contact) ### 02 Endpoints ### 03 Identity & Productivity ### 04 Network ### 05 Cloud & Data ### 06 Backup, SOC & Monitoring How the layers work together ## A stack is only as strong as its weakest layer Good IT is not one big product. It is six layers working together, each one covering what the layer above cannot. A hardened laptop only helps if the identity behind it is protected. A great firewall only helps if the endpoints on your network are patched. And none of it matters without clean backups you can actually restore from. We manage the layers together so nothing falls through the cracks, and give you one Perth-based team to call when something needs attention. ## Common questions ### Do you have to manage every layer to work with us? No. Most Perth SMEs come to us covering some layers already. We are happy to slot in where you need us and hand back anything that is already working well. ### How do you know what a typical Perth SME stack looks like? We support businesses across Perth from about 5 to 300 staff every day. The six layers on this page are the ones that consistently matter for that size of business, from professional services to construction, mining support, and healthcare. ### What happens at the layers you do not touch? We are happy to work alongside existing providers or internal teams. Where handovers are involved, we document who owns what so nothing falls between the cracks. ### Where do we start if we are not sure what we have? Book a short review. We will walk through the stack with you, flag what looks solid, and be honest about what has real risk sitting behind it. ## Not sure which layers you are covered on? Book a short review with our Perth team. We will walk through your stack layer by layer and give you an honest picture of where the gaps are. [Book a stack review](/contact) ![StartCloud](/assets/StartCloud-Logo-ByZE1kzP.svg "StartCloud: Cybersecurity-First Managed IT Services Perth") Cybersecurity-led IT for Australian businesses. We manage security, compliance, and modern IT environments, so risk is governed, not guessed. Ground Floor West, 6 Gibberd Road, Balcatta WA 6021 [08 6285 0001](tel:+61862850001 "Call StartCloud on 08 6285 0001") Serving Perth businesses from Balcatta, Western Australia. ![Microsoft Solutions Partner - Modern Work](/assets/microsoft-solutions-partner-DqvNMv91.png "Microsoft Solutions Partner: Modern Work") ### Services - [Cybersecurity](/cybersecurity "Cybersecurity Services Perth | StartCloud") - [AI Solutions](/ai "AI & Automation Services Perth | StartCloud") - [Cloud](/cloud "Cloud Services Perth | StartCloud") - [Technology](/technology "IT Services and Support | StartCloud") - [Networking](/networking "Business Networking Perth | StartCloud") - [Packages](/packages "IT Support Packages Perth | StartCloud") ### Company - [About](/about "About StartCloud, Perth IT Support Team") - [Company Facts](/facts "StartCloud Company Facts | Perth Cybersecurity-First AI MSP") - [Resources](/resources "IT Resources & Guides | StartCloud Perth") - [Service Areas](/it-support-perth "IT Support Perth | StartCloud") - [Contact](/contact "Contact StartCloud, Perth IT Support") ### Locations - [All Service Areas](/locations "Perth IT Support Areas | StartCloud") - [IT Support Perth](/it-support-perth "IT Support Perth | StartCloud") - [Cybersecurity Perth](/cybersecurity-perth "Cybersecurity Perth | StartCloud") - [MSP Perth](/managed-service-provider-perth "Managed Service Provider Perth | StartCloud") - [Industries We Serve](/industries "IT Support by Industry Perth | StartCloud") © 2026 Start Technologies Pty Ltd trading as StartCloud. 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