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    StartCloud is a Perth-based cybersecurity and managed IT services company serving small and medium businesses across Australia. Founded with the belief that every business deserves strong security without the complexity, StartCloud provides managed security (MSSP), Essential Eight implementation, Microsoft 365 and Azure cloud solutions, IT helpdesk support, business networking, and custom digital efficiency tools. StartCloud is a certified Microsoft Solutions Partner for Modern Work and aligns all services with the Australian Cyber Security Centre (ACSC) frameworks.

    IT that's safe, sorted and ready for AI

    Managed IT and cybersecurity for Perth businesses

    Perth's cybersecurity-first AI MSP. We look after your IT and Microsoft 365, keep your business secure, and get you ready for AI, all explained in plain English.

    • Friendly Perth-based helpdesk and support
    • Microsoft-certified across IT and cloud
    • ACSC-aligned cyber protection (Essential Eight)
    • Cloud, networking and IT managed end to end

    Where would you like to begin?

    Pick the path that sounds most like you, or answer three quick questions and we'll point you the right way.

    1. 01I want to secure my businessManaged cybersecurity, Essential Eight uplift, and a 24/7 SOC built for Australian SMEs.Explore cybersecurity
    2. 02I want AI in my workflowPractical AI: Copilot rollouts, custom automations, and an AI readiness assessment to start.Explore AI solutions
    3. 03I just need reliable ITFriendly Perth-based helpdesk, vCIO guidance, procurement, and disaster recovery, sorted.Explore IT services

    What we do

    Five areas, one team. Start with whatever is keeping you up at night and add the rest when you're ready. Every part of it is managed from Perth, with security built in.

    1. 01CybersecurityEssential Eight, a 24/7 SOC and managed security that stops threats early.
    2. 02AI solutionsPractical AI and automation, set up safely in the tools you already use.
    3. 03CloudMicrosoft 365, Copilot and Azure, deployed securely and looked after.
    4. 04TechnologyA friendly Perth helpdesk, projects, IT leadership and disaster recovery.
    5. 05NetworkingFirewalls, internet, Starlink and business phones, managed end to end.

    Security is the foundation

    Most IT providers bolt security on at the end. We start with it. Your email, devices, cloud and AI tools are set up safely from day one, looked after by a friendly Perth team, and explained in plain English.

    Why StartCloud

    Security by design

    Every tech decision we make for your business puts security first, from your email setup to your cloud systems, even with your AI agents.

    Compliance-led operations

    We help your business meet Australian regulations and industry standards from day one, not as an afterthought.

    Continuous visibility

    You'll always know where you stand. Real-time monitoring and clear reports show your security health at a glance.

    MicrosoftCiscoDell TechnologiesHPLenovo8x8AnthropicAustralian Cyber Security Centre

    The technology we know inside out

    ACSC framework

    Essential Eight, implemented properly

    The Essential Eight is the Australian Signals Directorate's baseline for protecting businesses from cyber attacks, and it's still what insurers, clients and tenders ask about. It covers eight key strategies, from controlling which apps can run on your systems to checking your backups can be restored. We help you implement it properly, not just tick boxes.

    The Essential Eight isn't a checkbox exercise. It's a structured maturity framework that, when implemented properly, significantly reduces your organisation's cyber risk. ASD has now published ASD Essentials as its successor, with no switch-over date yet. See what ASD Essentials means for your business.

    • ACSC-aligned implementation methodology
    • Maturity assessment against Levels 0–3
    • Practical, staged uplift planning
    • Continuous monitoring and governance
    Australian Cyber Security Centre
    Question 1 of 813%
    Application control

    Do you control which applications can run on your systems?

    Prevent execution of unapproved applications

    Local IT support

    Serving Perth & Western Australia

    Based in Balcatta, we provide on-site and remote IT support across the Perth metropolitan area. Cybersecurity-first managed IT for local businesses who want a provider they can visit in person.

    Looking for managed IT services Perth businesses can rely on? We provide managed IT support, IT support for Perth businesses, and cyber security services across the metro area.

    What our clients say

    Trusted by Australian businesses

    5.0on Google

    "Working with StartCloud has made managing our IT much easier. Everything is managed in one place, so nothing gets missed and we have confidence that our systems stay secure and up to date. The team has been great from day one - honest, practical, and quick to sort things out whenever something comes up. I'd highly recommend StartCloud to any business looking for an IT partner that's reliable, professional, and easy to trust."
    Matthew CodyBusiness Owner
    "StartCloud has simplified the way we manage our subscriptions and services. Everything is organised in one place, helping us stay on top of renewals while keeping our business secure and up to date."
    Ana CarusiBusiness Owner
    "StartCloud developed our website exactly as we asked and provide exceptional IT services! Highly recommend them to anyone looking for anything IT."
    Jake BarrettDirector
    "I can express our gratitude for your exceptional IT support throughout the year 2024. Thank you for being a reliable partner, and we look forward to continuing our collaboration in the following years."
    Fellipe Godinho, Project Engineer
    "Alex, Jason, John and the team are solution providers. They provide a high quality and responsive service you can trust."
    Josh Tilley, Director

    No surprises

    How pricing works

    Here's how we charge, so you know what to expect before you pick up the phone.

    • Per user, per month

      Managed plans are a simple monthly price for each person on your team, so the cost scales with your business.

    • Shaped to your business

      We also build custom plans around your size, your industry and what you need looked after.

    • Ad-hoc if you prefer

      Not ready for a monthly plan? We offer ad-hoc support for businesses who'd rather call when they need us.

    • A quote before anything starts

      After a free chat about your setup, you get a no-obligation quote. Nothing begins until you're happy with it.

    Common questions

    Questions we get asked a lot.

    What is a managed IT service provider?

    A managed IT service provider (MSP) takes care of your business technology on an ongoing basis, from helpdesk support and cybersecurity to cloud management and strategic planning. Instead of hiring a full in-house IT team, you get a dedicated partner who keeps everything running securely and efficiently.

    😉 We know a good one, if you're asking.

    What is the Essential Eight?

    The Essential Eight is a set of cybersecurity strategies recommended by the Australian Cyber Security Centre (ACSC). It covers eight key areas like application control, patching, multi-factor authentication, and backups. Implementing these strategies significantly reduces your risk of cyber attack. In October 2026 ASD published ASD Essentials as its successor, with no switch-over date yet, so the Essential Eight is still what most insurers and clients ask about.

    Do you only work with businesses in Perth?

    We're based in Balcatta and provide on-site support across the Perth metro area, including Osborne Park, Stirling, Joondalup, Malaga, Fremantle, and Perth CBD. We also support businesses right across Australia with remote services. Visit our IT Support Perth page for a full list of suburbs we serve.

    📡 As long as you've got internet, we've got you covered. No carrier pigeon required.

    How much do your services cost?

    Our packages start with simple per-user monthly pricing. We also offer custom plans based on your business size and needs. Contact us for a no-obligation quote.

    💡 Not ready for a monthly plan? We also offer ad-hoc support for businesses who prefer to call when they need us.

    What industries do you work with?

    We work with a wide range of industries including professional services, legal, accounting, engineering, trades, healthcare, property, mining services, and not-for-profits. If your business relies on technology, we can help.

    What does a free security assessment involve?

    It's a no-obligation conversation where we review your current security posture, identify gaps, and provide practical recommendations. It typically takes about 30 minutes and you'll walk away with actionable insights, whether or not you choose to work with us.

    Ready when you are

    Let's go beyond.

    web@startcloud.com.au

    Ground Floor West, 6 Gibberd Road, Balcatta WA 6021